Technical Support Specialist - Vacancy ID: 159794

The Technical Support Specialist serves as a technical problem-solver and troubleshooter for the district who provides technical support to users in an efficient and accurate manner, to include solving basic technical problems for all assigned areas. The Specialist will provide maintenance of the District’s computer systems by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Help Desk. Tasks include: *Coordinates and appropriately routes help desk calls and support tickets. *Provides basic troubleshooting and support of mobile and virtual devices, and Windows systems *Performs computer system maintenance and minor repairs, and coordinates work as needed with authorized vendor repair centers. *Coordinates equipment moves and installations, maintaining a current inventory of district hardware *Deploys, manages and tracks Chromebook devices through the Google and GoGuardian dashboards. *Deploys Operating System images and software packages using Microsoft Systems Management Center (SCCM). *Maintains a small parts inventory (extra cables, cords, connectors, etc.) involving the minor repair of instructional equipment. Pre-employment screenings (criminal background check and physical) are required by Wis. Stats. §118.25 for all school employees. INFORMATION ABOUT OUR DISTRICT: Committed to fostering a community of learners where we meet the academic, social, and emotional needs of ALL students, the Little Chute Area School District is the premier small school district located in the desirable Heart of the Fox Valley region. Little Chute is five miles east of Appleton, and 25 miles southwest of Green Bay. District enrollment is approximately 1603 students including one PreK-4 elementary school, a 5-8 intermediate/middle school and a 9-12 high school. The District also operates two charter schools: The Flex Academy (K-8 programming) and the Career Pathways Academy (9-12). Find out more about us on our website www.littlechute.k12.wi.us EMPLOYEE NONDISCRIMINATION It is the policy of the Little Chute Area School District that it does not engage in the practice of unfair discrimination in employment against properly qualified individuals by reason of their age, race, creed, religion, color, handicap, marital status, sex, national origin, ancestry, sexual orientation, arrest record, conviction record, membership in the national guard, state defense force or any other reserve component of the military forces of the United States of the State of Wisconsin or use or nonuse of lawful products off the district premises during non-working hours.