Systems Support Specialist - Vacancy ID: 179812

The Kaukauna Area School District is seeking a Systems Support Specialist. The Systems Support Specialist is a 40-hour per week, full-time position with benefits. We are seeking a team-oriented individual with outstanding communication and interpersonal skills, troubleshooting ability, and strong organizational skills to join our team of 6, which services approximately 4000 students and 450 staff across six buildings. Essential Responsibilities: -Maintain and troubleshoot issues with computer hardware and software, including Chromebooks, Windows laptops and desktops, Macintosh Desktops, iPads, interactive touch displays, document cameras, etc. -Manage the District’s Chromebook warranty repairs -Keep district equipment updated and in good repair -Respond to help desk tickets as assigned -Provide level 1 help desk call support -Assist in building master images for Windows computers on an annual basis -Install and deploy new equipment -Perform additional duties as assigned Essential Skills: -Ability to work cooperatively with other staff to promote a friendly and caring environment for staff, students, and visitors -Ability to arrive to work on time and be prepared to complete their responsibilities -Ability to communicate effectively, collaboratively, and positively with members of our school community -Ability to organize, prioritize, and carry out work without direction -Ability to respect the confidentiality of information and data to which they have access -Ability to assist to the best of their ability with any task needed by the rest of the team -Ability to work efficiently and effectively -Ability to handle urgent or stressful situations with a calm, professional demeanor -A sincere desire to help others Non-Discrimination Statement: The Kaukauna Area School District does not discriminate on the basis of sex, sexual orientation, race, national origin, ancestry, color, creed, religion, pregnancy, marital or parental status, or any physical, mental, emotional, or learning disability, or any other legally protected status or classification. Employees of this District are required to comply with the provisions of Title VI and VII of the Civil Rights Act of 1964, as amended, and Title IX, Education Amendments of 1972. For additional information on the nondiscrimination policy and/or complaint procedure, contact the District at 920-766-6100.